Account Coordinator

Join the FSM Team!

Position Summary

At Full Spectrum Marketing, the Account Coordinator is an entry level position occupied by an excellent communicator who is the main point of contact for a small portfolio of client partners. The position is responsible for fostering client growth while handling some project management, reviewing reports, billing, managing day-to-day client needs and duties that reinforce FSM’s position as the #1 agency for partnership. The position reports to the Client Services Manager. Please send your resume and relevant samples to [email protected].   

FSM’s ideal Account Coordinator must have: 

  • Unmatched Organization. Success for clients is in the details, and you earn trust with hard work. 
  • Top-Notch Communications Skills. You can write and speak because you can listen!  
  • Passion About Your Craft. Your work matters to you because it matters to your clients! 

Primary Responsibilities 

Marketing Communications Responsibilities

  • Embrace top-notch partnership as the #1 goal of FSM’s Account Coordinator role. 
  • Manage client projects through the agency, including implementation after client approval.
  • Daily and weekly client interaction; lead client calls and in-person meetings.
  • Use analytical skills to understand client opportunities and present recommendations for growth..
  • Collaborate with cross-functional teams to produce effective service and deliverables.
  • Develop realistic plans, action steps, and timetables for some projects and assignments.
  • Educate clients regarding the timing required for projects and stay informed on progress.
  • Successfully manage multiple projects and competing priorities.
  • Communicate effectively at project, client, and leadership levels.
  • Responsible for monthly client billing.

Measure: Meet and effectively manage all project timelines, limit rework.

Relationship Development Responsibilities
  • Ensure responsive support to all client requests within FSM standard.
  • Propose additional products and services to promote FSM’s services within existing accounts.
  • Work toward mastery of client industries to understand how to make smart recommendations.

Measure: Strong client relationships, growth of business year / year (including retention of accounts).

Skill Set

  • Excellent listening skills. 
  • Excellent written and verbal communications skills.
  • Proficient in Google Products such as Sheets, Docs, and Slides.
  • High level of organization. 
  • Detail-oriented.
  • Self-motivation to jump in quickly without a lot of direction and learning by asking the right questions. 
  • Persuasive professional style. 
  • Interest in Google Ad, Google Analytics, Facebook Ads / Business Manager, LinkedIn Ads, SEMrush, etc.

Education

  • Degree in marketing, advertising, public relations, marketing communications, digital marketing, or a related field is preferred. 
  • This position does not require previous experience, though training and certifications are given priority. 

Apply Now

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