Marketing Account Specialist

Position Summary

At FSM, the Account Specialist is an entry level position occupied by an excellent communicator who supports the main point of contact for a portfolio of client partners. The position is responsible for supporting the needs of the Account Manager to aid in handling project management, reviewing reports, managing day-to-day client needs and other duties that ensure the success of FSM clients.

The position reports to the Account Team Lead. FSM’s ideal Account Specialist must have:

● Unmatched Organization. Success for clients is in the details, and you earn trust with hard work.

● Top-Notch Communications Skills. You can write and speak well because you can listen well!

● Passion About Your Craft. Your work matters to you because it matters to your clients!

Primary Responsibilities

Marketing Communications Responsibilities

● Embrace top-notch partnership as the #1 goal of FSM’s Account Specialist role.

● Support client projects through the agency, including implementation after client approval.

● Daily and weekly client interaction; support documentation during client calls and in-person meetings.

● Help implement tasks and projects in FSM’s systems.

● Collaborate with cross-functional teams to produce effective service and deliverables.

● Develop realistic plans, action steps, and timetables for some projects and assignments.

● Support the education of clients regarding the timing required for projects and stay informed on progress.

● Successfully manage multiple projects and competing priorities.

● Communicate effectively at project, client, and leadership levels.

● Support the needs of the Account Manager.

Measure: Meet and effectively manage all project timelines, limit rework.

Skill Set

● Excellent listening skills.

● Excellent written and verbal communications skills.

● Proficient in Google Products such as Sheets, Docs, and Slides.

● High level of organization.

● Detail-oriented.

● Self-motivation to jump in quickly without a lot of direction and learn by asking the right questions.

● Persuasive professional style.

● Interest in Google Ad, Google Analytics, Facebook Ads / Business Manager, LinkedIn Ads, SEMrush, etc.

Education Requirements

● Bachelor’s degree in marketing, communications, business, or related field

● This position does not require previous experience, though training and certifications are given priority

Compensation and Benefits:   

  • Base s​​​​alary starting at $35,000
  • Remote work option after 90 days
  • Summer Friday Schedule:  Office closes at 3pm
  • Medical, Dental, Vision, and 401k
  • Paid parking downtown
  • Short term and long term disability coverage
  • Company paid life insurance (35k) and additional voluntary life options
  • Paid time off including vacation, sick time, and 9 company holidays annually
  • Beautiful downtown office space within walking distance to local parks and restaurants 

 

FSM Team Photo

Ready to join theFSM-ERS?

Be part of a team that makes a difference in your community. Apply today for this position.