Office Manager

Join the FSM Team!

Position Summary

Responsibilities for this full-time position include being the caretaker of the FSM team and its client-partners’ experience when they visit or interact with FSM. This essential role enables FSM to focus on marketing communications and while enhancing the experience of working with FSM as a whole. The position will help facilitate FSM team member orientation into the company, coordinate team & client events, greet guests by phone and in person, monitor and maintain office supplies, maintain a clean working environment, manage logistics, and help manage schedules as they relate to sales and hiring efforts. Other duties may be assigned, with an emphasis on always approaching the work in a way that reinforces FSM’s position as the #1 agency for partnership. 

FSM’s ideal Office Manager must have: 

  • Unmatched Organization. Success for our FSM team and our client-partners is in the details, and you earn trust with hard work.
  • Dare To Care! You care about the success of the talented people on the FSM team, and about our client-partners as well!
  • Confidence. What you do matters and is a key driver of FSM’s success!

Primary Responsibility – Task and Office Management

  • Help facilitate onboarding new FSM team members.
  • Help facilitate onboarding of new FSM client-partners.
  • Order supplies and maintain supply levels.
  • Maintain a clean and orderly work environment.
  • Greet all guests and make them feel welcome.
  • Facilitate and manage FSM team events.
  • Facilitate and manage FSM-client events such as brainstorming sessions.
  • Book and plan travel.
  • Support management of new FSM team member hiring process. 
  • Support business development outreach efforts.
  • Maintain records and archive work.
  • Other duties as assignment may include client, market, and competitor research, data entry, and small communications projects.

Measure: Accuracy and speed of work.

Skill Set

  • Superb hustle and problem solving skills. 
  • Excellent listening skills. 
  • Excellent written and verbal communications skills.
  • Proficient in Google Products such as Sheets, Docs, and Slides.
  • High level of organization. 
  • Detail-oriented.
  • Self-motivation to jump in quickly by learning and by asking the right questions. 
  • Desire to support others! 


  • Previous administrative or office management experience required. 
  • Education in marketing communications or related fields is a plus.

Be An FSMer!!! 

FSM specializes in developing purposeful websites, plus the essential services that drive an audience to a website – from search marketing and social media to content marketing and traditional media. In short, we help you find your story, and then tell your story.

Located in downtown Akron, FSM’s goal is to be the most valuable marketing communications partnership our clients will ever have, bolstered by our mission of doing great work for our clients at home and around the United States so we can be charitable in the awesome communities of Northeast Ohio.

Apply Now

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